OUR PROMISE TO YOU
WE’LL ALWAYS BE HERE FOR YOU
Whenever you need us for advice or support, just pick up the phone. We’re available day and night, every day of the year. Your concerns come first with us, and we’ll always try to anticipate your needs.
WE’LL BE RESPECTFUL
Be assured we will treat your loved one with dignity at all times, from the moment we arrive at the place of death to the moment we return the ashes to you.
WE’LL BE COURTEOUS
Grief and and confusion are common emotions at this time, so expect us to take the time to explain the whole process to you and your family and to offer gentle guidance.
WE’LL BE HONEST AND UPFRONT
You won’t be surprised by hidden costs and you won’t be overcharged. Our package prices really do include everything you need to carry out a simple cremation.
WE’LL BE PROFESSIONAL
Every employee is fully trained and works to the high standards set out in our code of ethics. By attending to detail at every stage of the cremation, we guarantee that the ashes you receive are those of your loved one.
WE’LL BE CONFIDENTIAL
All information about your loved one will be kept secure and disclosed only if required by law. All records will be filed on time, kept in a secure location, and made available to the authorities to ensure that we comply with the law.